Words are very influential, especially on moments of grief or loss, when someone shows sympathy or says condolence words to us. Same applies to the conditions when others expect to hear some words of sympathy from us at hard times. Selecting the most suitable phrases representing your emotions is the best way to show your sympathy and condolence to others.
When do we need to hear wording of sympathy or condolence?
when our loved one got expired,
when one got isolated from his/her loved one,
when one feels lonely,
when one got cheated from who he/she was in…